• For cut pile – upright cleaner (with beater bar) works best to loosen and lift dirt from pile.
• For loop pile – ideally use suction cleaners as damage/snagging to pile is minimised.

• Apply doormats at all entrances and exits.
• Attend to entrances, doorways, frequently used areas and walkthroughs.
• Cleaning these areas first can stop dirt being spread throughout the carpet

• Far easier to remove when done immediately – for detailed information on different stains see our section on cleaning techniques and stain removal below.

• Nothing beats periodic professional cleaning.
• Over time dust and other substances will dull your carpet.
• Specially formulated professional cleansers, developed for carpets, will enhance the carpet performance and increase its life.

Below is a list of simple techniques to help you to avoid any long term marking or staining of your investment. Generally upon finding a spill you should:

• Absorb the spill by blotting using kitchen towel or toilet paper – DO NOT RUB – continue blotting until no more liquid soaks through.
• If crusty or hard stain – scrape lightly to remove (dull edge of spoon is ideal) and vacuum to remove any excess dried crumbs or loose bits
• Firmly blot the stain using a clean sponge or cloth and warm water working from the outside of the spillage towards the middle to avoid further spreading of the stain – DO NOT OVERSOAK CARPET OR USE DYED PAPER TOWELS.
• Repeat this process, rinsing sponge if necessary – until stain is removed.
• Using kitchen roll or toilet paper, continue to blot and soak up excess moisture. Repeat until all moisture is removed.
• Leave to dry naturally and keep the area exposed. Avoid walking on the area until completely dry.

• Absorb the spill by blotting using kitchen towel or toilet paper – DO NOT RUB – continue blotting until no more liquid soaks through.
• Use citrus based cleaner or a 10% bleach/ 90% water solution with a clean sponge (100% Polypropylene carpets only).
• Dampen the area and clean – DO NOT OVERSOAK CARPET
• Firmly blot the stain using a clean sponge or cloth and warm water.
• Repeat this process, rinsing sponge if necessary – until stain is removed.
• Using kitchen roll or toilet paper, continue to blot and soak up excess moisture. Repeat until all moisture is removed.
• LLeave to dry naturally and keep the area exposed. Avoid walking on the area until completely dry. Do not allow pets or children near the area until fully dry.

• Absorb the spill by blotting using kitchen towel or toilet paper – DO NOT RUB – continue blotting until no more liquid soaks through.
• Firmly blot the stain using a clean sponge or cloth and warm water – DO NOT OVERSOAK CARPET.
• For more stubborn stains, use citrus based cleaner or a 10% bleach/ 90% water solution (100% Polypropylene carpets only) with a clean sponge.
• Repeat this process, rinsing sponge if necessary – until stain is removed.
• Using kitchen roll or toilet paper, continue to blot and soak up excess moisture. Repeat until all moisture is removed.
• Leave to dry naturally and keep the area exposed. Avoid walking on the area until completely dry. Do not allow pets or children near the area until fully dry.

• Scrape lightly to remove any large pieces.
• Vacuum to remove any excess dried crumbs or loose bits.
• For more stubborn stains, use citrus based cleaner or a 10% bleach/ 90% water solution (100% Polypropylene carpets only) with a clean sponge. – DO NOT OVERSOAK CARPET.
• Repeat this process, rinsing sponge if necessary – until stain is removed.
• Using kitchen roll or toilet paper, continue to blot and soak up excess moisture. Repeat until all moisture is removed.
• Leave to dry naturally and keep the area exposed. Avoid walking on the area until completely dry. Do not allow pets or children near the area until fully dry.